Website Terms and Conditions

Thank you for visiting the Website ("Site") of ALDI CR-SUPPORT ASIA LIMITED (“ALDI”).

Access to and use of the Site

Access to and use of the Site is provided strictly subject to the following terms of use.  These terms and conditions (the "Website Terms") constitute a binding agreement between each user (“You”) (“the User”) and ALDI.  

Please read the Website Terms carefully before using the Site.  If You continue to browse and use this Website, You are agreeing to comply with the Website Terms.

Use of the Site is also governed by the Privacy Policy, which is incorporated into and forms part of these Website Terms.  You must not use the Site if You do not agree to be bound by these Website Terms.

Except as otherwise expressly stated on the Site and to the full extent permitted by law, the Site and all information contained within it regarding or relating to ALDI and its related entities, products and services is provided on an "as is" and "as available" basis, without any representations made and without any warranty of any kind, whether expressed or implied. 

Features of products or services described or depicted on the Site, including, without limitation, products manufactured or supplied through business partners or suppliers which are displayed on the Site are approximate only and subject to change without notice. To the full extent permitted by law, a reference to products or services on the Site is not and does not imply, a warranty, representation or guarantee that the products or services will be available at any time in the User’s particular locality.


To the extent permitted by law, and except for any terms, conditions, guarantees and warranties implied by law which cannot be excluded, neither ALDI nor any party involved in creating, producing or delivering the Site makes any representation, warranty or gives any guarantee regarding, nor accepts any liability for the accuracy, timeliness or completeness of, the information contained on the Site or any responsibility for:

(a)   any errors or omissions in the content on the Site whether or not ALDI is aware of such errors or omissions; nor (b)  the availability, performance, characteristics or operation of the products supplied through or shown on the Site,

nor do they accept any liability for any direct, incidental, consequential, indirect, special, punitive or exemplary damages or any loss of business, interest, goodwill, revenue, or profit, or loss or corruption of data that was not reasonably foreseeable at the time of the User’s entry into these Website Terms howsoever caused including arising out of the User’s access to, or use of, or inability to use or access the Site, and whether arising in negligence, tort or contract.

ALDI does not guarantee the availability, performance, security, characteristics or operation of the Site and that all the functions contained on the Site will remain uninterrupted or error free including as to whether the Site and its server is free of computer viruses, bugs or other harmful components, or that such defects will be corrected even if ALDI is aware of them.

Matters outside ALDI’s control

ALDI will not be responsible or liable for failure to perform any obligation under these Website Terms if such failure is caused by the occurrence of any matter beyond its control including, without limitation, acts of God, natural disasters, floods, fire, explosions, wars, internet or communications outages or failures, industrial disputes or strikes.


ALDI reserve the right to restrict, suspend or terminate a User’s access to the Site or to any of its features or part thereof at any time.  You may cease to use the Site at any time in Your absolute discretion. 

Modification of Website Terms/ Limited Warranties

ALDI unconditionally reserves the right to change, modify, add or remove sections of the Website Terms and to add to, change or discontinue the products, services, and or information contained in, or any other aspect of, the Site at any time. ALDI will notify You of such changes by posting an updated version of these Website Terms on the Site. Each User should regularly check the Website Terms displayed on the Site.  Such modifications will be binding upon every User once displayed on the Site.

Intellectual property rights

Unless otherwise noted, all materials on the Site are protected as being the copyright, trade names, trademarks or are other intellectual property owned by ALDI and or the ALDI group company or which ALDI is entitled to use to describe the products and services shown ("Intellectual Property Rights"). Other than viewing and downloading content from the Site for purposes expressly permitted by these Website Terms, no User has the right to use these Intellectual Property Rights without the written permission of their owner. You agree that You will not use the Site for any unlawful purpose or violate or attempt to violate the security of the Site.

Use of the Site

The use of the materials on the Site is only for informational purposes only. You agree You will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of the Site in any way.

in this respect, no User can:

  1. access the Site through any automated means (including, without limitation, through the use of scripts or webcrawlers);
  2. infringe the Intellectual Property Rights or others;
  3. impersonate or falsely state or misrepresent an affiliation with ALDI;
  4. use the Site or any information contained on the Site in connection with any surveys, contests, pyramid schemes, chain letters, junk email, spamming or any similar activity;
  5. sell, resell, reproduce, duplicate, trade or exploit, for any purpose, any portion of, use of or access to, data on the Site;
  6. use Site in any other way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

Adobe Analytics (Omniture)

This website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited (“Adobe”). Adobe Analytics uses “cookies”, which are text files placed on your computer, in order to help the website to analyze overall traffic patterns through our website. By transmitting the information generated by the cookie about the use of the website to Adobe, setting ensures that IP address is anonymized before geo-localization und will be replaced by a generic IP address before storage. On behalf of the website provider, Adobe will use this information for the evaluation of your use of the website, compiling reports on website activity for website operators, and in order to provide other services relating to website activity and use of the Internet to the website provider. Adobe will not associate your IP address with any other data held by Adobe. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do, you may not be able to use the full functionality of the website. Furthermore, you can prevent Adobe’s collection and use of data (cookies and IP address) by clicking on this link .


You agree to indemnify and hold harmless ALDI, its partners, officers, employees, agents, licensors, suppliers, attorneys and all other persons providing information harmless from and against all liability, damage, loss, costs, fees including lawyer's fees, arising out of or in connection with any violation of these Website Terms and any and all unauthorised use You may make of any materials on the Site. You acknowledge the unauthorised use of content on the Site could cause irreparable harm to ALDI and that in the event of unauthorised use, ALDI shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Links to external sites

Some links on the Site may allow You to connect with sites that are not under ALDI’s control. ALDI is providing these links only as a convenience. The appearance of a link does not imply ALDI’s endorsement, nor is ALDI responsible for the contents of any linked site. Each User will access them at its own risk. To the full extent permitted by law and subject to any non-excludable rights, ALDI disclaims all warranties, representations and guarantees express and implied, as to the accuracy, value, legality or otherwise for any materials or information contained on such sites.

Each User should carefully review the terms of use and privacy policies of every external website that it visits. 

For an explanation of ALDI' own practices and policies related to the collection, use and storage of a User’s information please read ALDI’s below stated Privacy Policy.

Direct marketing

Unless You tell ALDI otherwise, ALDI may use any personal information that You provide to ALDI to provide information to You about products and services that ALDI may offer from time to time.

If You do not want Your personal information to be used in this way, You can tell ALDI not to by contacting ALDI. Please see ALDI’s Privacy Policy for more information about how ALDI, and its service providers use Your personal information.


ALDI can transfer its rights and obligations under these Website Terms to any third party provided this does not affect Your rights under these Website Terms in a negative way. These Website Terms are personal to You.  You may not transfer Your rights or obligations under these Website Terms to anyone else.

Governing law

These Website Terms and the attached Equal Opportunities Policy, Corporate and Social Responsibility, Policy and Privacy Policy will ALL be governed by the laws of Hong Kong, and each User agrees to submit to the non-exclusive jurisdiction of the Courts of Hong Kong. In the event that any of the Website Terms are found to be unenforceable under Hong Kong law, this will not affect the remainder of these Website Terms. If this English version of the terms and conditions does not conform to other language versions, the English version shall prevail. In case of dispute, ALDI reserves the right to final decision.

Contact us

If You have any questions about the above, please contact us by email or by writing to us at ALDI.

ALDI CR-Support Asia Ltd.
Unit 2801-02, 28/F, Sino Plaza
255-257 Gloucester Road, Causeway Bay, Hong Kong

Phone: +852 3725 0200
Fax: +852 3725 0299

Privacy Policy

ALDI is committed to ensuring the privacy and security of the personal data submitted through the Site. ALDI is committed to the strict adherence of the relevant provisions of the Personal Data (Privacy) Ordinance (Chapter 486) of the Laws of Hong Kong Special Administrative Region of the People’s Republic of China.

Use of Personal Data

At times You may be invited to provide personal data to ALDI on a voluntary basis. Personal information collected may include Your name, telephone number, mailing address or email address.

ALDI will specify the collection purpose and intended usage of Your data when it invites You to provide such information and advise You how You may request access to or correction of the personal data provided. ALDI will collect personal information about You only from You where it is reasonable and practicable to do so, or required by law.

Personal data supplied to ALDI will be kept confidential. Unless permitted or required by law, ALDI will not disclose Your personal data to any third parties without Your prior consent.


ALDI may use cookie technology on the Site to provide information and services to Users. Cookies are pieces of information that a website transfers to a User’s computer's hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Cookies in and of themselves do not personally identify a User, although they do identify Your browser. Most web browsers are set to accept cookies. Cookies are useful to determine overall traffic patterns through the Site. If You do not wish to receive any cookies You may set Your browser to refuse cookies.

Data Retention

Unless there is a specific legal requirement for ALDI to keep the data, ALDI will take all reasonably practicable steps to erase Your personal data that is no longer required for the purposes for which the data was originally collected.

Changes to the Privacy Policy Statement

ALDI will post on the Site any changes to ALDI’s Privacy Policy, so that You will always know what information ALDI gathers, how ALDI might use that information and whether ALDI discloses it to anyone.